Q What should I do if I encounter a problem with the pump ?
R

Should a failure or breakdown occur, please immediately switch off the power supply and contact Saniflo technical support on 1300 554 779

Q Is it important to have access to Saniflo Pump ?
R

Adecuate access must be available to Saniflo Pumps at all times. This access will ensure servicing can be undertaken with ease.

Q What happens if there is a power failure ?
R

In the event of a power failure, do not use the toilet or any sanitary fixture connected to the pump as it will not work until the power is restored. 

Q How can the discharge pipe be set up?
R

The discharge pipe must be set up to pump straight up vertically to the highest point and then horizontal with a slope of at least 1%  into the main drain pipe. 

Q Which type of WC pan should you use with a Saniflo macerator pump ?
R

A standard WC P-Trap pas in required.

Q Can I use 90 degree elbows ?
R

It is not recommended to use 90 degree elbows on the discharge pipework.  For any changing directions in the discharge pipework, we recommend using two 45 degree elbows (back to back) or long sweeping elbows.